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'Smishing' — Text Message Fraud

Yet another type of fraud has appeared that scammers are using to steal consumers' personal information.  It's called "Smishing" (SMS + Phishing), and is a form of text-message fraud that occurs when criminals, posing as financial institutions, attempt to dupe mobile phone users into revealing personal information with an 800-number.

Remember...

  • Never include personal or sensitive information in a text or e-mail message.
  • If you need to telephone your bank or credit union, always use a phone number you obtained from a known source, such as your monthly statement, the official web site, or the phone book.  Never use a phone number from an unsolicited e-mail or text message.

If you receive a message like the one in the picture, you should not reply by texting, nor respond to the phone number listed.  You may contact us, and e-mail or forward any suspicious messages you receive to security@plcu.com.  Or you can call us at (888) 495-3400 (toll-free).

Related Scams

Phishing — E-mails that lead you to a counterfeit web site that tries to get your personal information.

Vishing — E-mails that tell you to call an 800-number to "restore" your online banking account (after you give up personal information).



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Disclaimer:  Point Loma Credit Union is not responsible for the privacy practices or the content of websites which we may provide a link to.  While all efforts are made to maintain the accuracy of information presented on the Point Loma Credit Union website, we cannot guarantee that all information is current.  Please contact the credit union call center directly for the most current information at 858-495-3400.


Your funds are insured to $100,000 by the NCUA, National Credit Union Administration, a U.S. government agencyPoint Loma Credit Union is an Equal Housing LenderPoint Loma Credit Union is a member of America's Credit Unions

Your savings Federally insured to $100,000
by the NCUA, National Credit Union Administration,
a US government agency.  Point Loma Credit Union
is an Equal Housing Lender.

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